Privacy Policy

This Privacy Policy describes how brave-seed ("we," "our," or "us") collects, uses, and protects your personal information when you visit our website or use our services. We are committed to protecting your privacy in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

Information We Collect

We may collect the following types of personal information:

• Contact information such as your name and email address
• Information about your home and heating system that you provide through our contact forms
• Technical information such as your IP address, browser type, and device information collected automatically when you visit our website
• Information about your interactions with our website, including pages viewed and time spent on pages

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide requested services
• To schedule consultations and service appointments
• To send you information about our services that may be relevant to your expressed interests
• To improve our website and services based on usage patterns
• To comply with legal obligations

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Your consent, which you provide when submitting forms on our website
• Our legitimate business interests in providing services and improving our operations
• Compliance with legal obligations

Information Sharing

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist us in operating our business, subject to confidentiality agreements
• When required by law or to respond to legal process
• To protect our rights, property, or safety, or that of our customers or others

Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely dispose of it.

Your Rights

Subject to applicable law, you have the following rights regarding your personal information:

• The right to access your personal information
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to withdraw consent where processing is based on consent
• The right to complain to a supervisory authority

Cookies

Our website uses cookies and similar technologies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

Children's Privacy

Our website is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

brave-seed
147 Maple Grove Avenue, Suite 302
Toronto, Ontario M5R 2T8
Canada

Email: [email protected]